Vivaan Tech
Thank you for choosing to be part of our community at Where is My Train – Rail Yatri (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information and your right to privacy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Android mobile application Where is My Train – Rail Yatri (“App”).
Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not use the App.
1. Information We Collect
We collect limited information to provide the core functionality of the app. We do not collect personal information such as your name, address, contact number, or financial data.
a. Information Collected Automatically
When you use the app, we may collect the following types of information automatically:
Device Information: Device model, Android version, device ID, manufacturer, and hardware model.
Log Data: Crash logs, diagnostic reports, performance data, and error reports (via Google Play Console).
Location Data: If you grant permission, we may access your approximate or precise location for features like live train status or destination alarms.
Usage Data: Information about how you interact with the app such as time spent, features used, and interactions made.
b. Permissions Required
To function effectively, our app may request the following permissions:
Location: To show nearby stations and provide accurate live train status.
Notification Access: To send reminders or alarms related to train journeys.
Internet Access: To fetch real-time data from Indian Railways servers.
We do not access your media, messages, or personal files.
2. How We Use Your Information
We use your information to:
Provide, operate, and maintain the app and its features
Deliver accurate live train updates and route data
Improve user experience and app performance
Troubleshoot issues and bugs
Show reminders or destination alarms
Enhance security and prevent fraud
Comply with legal obligations
We do not use your data for targeted advertising based on personal profiles or sell your information to third parties.
3. Advertising and Monetization
We may show non-personalized ads through trusted ad networks such as Google AdMob or Facebook Audience Network to support our app's free services.
What We Collect for Ads:
We may allow third-party ad networks to collect:
Anonymized device identifiers (e.g., Android Advertising ID)
General usage patterns and interactions (non-personally identifiable)
Device type, OS version, and screen resolution
These ads are non-personalized, meaning they are based on context (like the content you view in the app), not on personal interests or behavior.
We only work with ad partners who comply with applicable privacy and data protection laws, including GDPR and COPPA (if applicable).
4. Data Retention
We retain collected data only as long as necessary to fulfill the purposes outlined in this policy. Crash logs and diagnostic data may be kept longer for analysis and app improvement.
To stop data collection, you can delete app data or uninstall the app.
Data Sharing and Disclosure
We do not share your personal data with any third party for marketing or advertising purposes.
However, we may share limited data:
With Service Providers: For app analytics (Google Analytics, Firebase) or ad delivery (AdMob).
With Legal Authorities: When required to comply with applicable law or court order.
To Protect Our Rights: In cases of misuse, fraud, or legal enforcement.
6. Third-Party Services
Our app integrates with third-party services, including but not limited to:
Google Play Services
Firebase Crashlytics
Facebook
Google Maps API
AdMob (for ads)
Each has its own privacy policy. We encourage you to review them for full understanding.
Children’s Privacy
This app is not intended for children under 13. We do not knowingly collect data from minors. If we become aware that a child has provided personal data, we will take prompt steps to delete it.
While we take strong precautions, no data transmission method is 100% secure.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
Access your data
Correct or delete your data
Withdraw consent
Lodge a complaint with a regulatory body
You can exercise most rights by adjusting app settings or uninstalling the app.
Changes to This Privacy Policy
We may update this policy as needed. Any major changes will be reflected by an updated "Last updated" date.
We encourage you to review this page periodically. Continued use of the app means you accept the updated policy.
11. Contact Us
If you have questions or concerns, please contact us:
📧 Email: kishakagti@gmail.com .
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